Privacy Policy

1. Who is responsible and what this covers

Qwibik Technologies Limited is responsible for the Qwibik corporate website at qwibik.com. Our public business address is 38, Akintan Street Surulere, off Ojuelegba Lagos, Nigeria. Contact privacy@qwibik.com with privacy questions or requests.

This notice covers corporate website visits and business enquiries. Qwibik Account, Qwibik Cloud, Qwibik One and customer services have distinct processing contexts and contractual terms. This notice does not replace product privacy notices or a customer data processing agreement.

2. Information involved

If you email us, your message may include your name, work email, organisation, service interest, project description, optional timeline and correspondence. Please avoid passwords, sensitive personal data and confidential project material in an initial enquiry.

The website’s enquiry helper prepares an email draft in your browser. It does not submit your fields to a website endpoint or persist them in browser storage. Your email application receives the draft only when you choose to open it. Qwibik receives your enquiry when you send the email.

Website delivery involves technical request data such as an IP address, requested resource, browser information and operational diagnostics. The hosting service may process these for delivery and security. Our consent preference stores categories, version and choice/expiry times on your browser.

If you allow analytics, Vercel Web Analytics measures visits to the Cloud information page and selected navigation clicks. It may derive approximate location and device/browser information. Our integration removes query strings and fragments from reported page URLs and does not include enquiry fields in events. No marketing trackers or third-party media embeds are configured in this implementation.

3. Purposes and legal bases

We use enquiry correspondence to understand your request, respond, scope services and manage a potential business relationship. The appropriate basis depends on the interaction: steps requested before a contract, performance of a contract where applicable, or legitimate interests in responding to business communications after considering your rights.

Essential website delivery and security support our legitimate interests in maintaining a working, safe website. Processing required by a specific legal duty relies on that duty. Optional analytics relies on your consent; declining it does not prevent access to information or contacting us. Remembering privacy choices supports respecting those choices.

A service enquiry does not subscribe you to a newsletter or promotional communications. Any future marketing programme will need its own notice and appropriate legal basis. Legal review must confirm and document the basis for each actual processing operation; this draft is not a compliance certification.

4. Sharing and service providers

Our deployment configuration uses Vercel to host the corporate website and Vercel Web Analytics for consented measurement. Providers process information necessary to deliver their services. Your chosen email service processes your outgoing message; our business email service processes received correspondence. The identity and contractual terms of Qwibik’s business email provider require confirmation before this notice is approved.

Information may be disclosed to authorised staff and professional advisers when necessary for your request, administration or legal matters, or to authorities where a lawful requirement applies. We do not implement advertising audience sharing or the sale of enquiry data on this website. External links take you to separately operated services with their own privacy practices.

5. International processing

Hosting, analytics and email services may involve processing outside Nigeria. Before approving this policy, Qwibik must confirm the actual locations, provider contracts and applicable transfer safeguards. Transfers must meet the requirements applicable to the information, including the Nigeria Data Protection Act 2023 where relevant. This draft does not assert that an unverified transfer mechanism is in place.

6. Retention and deletion

Enquiry fields in the helper are not retained by the website. Browser privacy preferences expire after 180 days; after expiry, optional analytics is disabled until you choose again. You can remove local storage using your browser settings.

Received emails and business records should be kept only for the period needed to respond, manage the relationship and meet applicable legal or dispute requirements, then deleted or anonymised. The precise operational schedule, hosting-log retention, analytics retention and provider deletion arrangements require confirmation for legal approval. No fixed business-record retention period is represented as an existing practice here.

7. Your rights and choices

Depending on the applicable law and circumstances, you may request information about processing, access, correction, deletion, restriction, portability or object to processing. Where processing relies on consent, you may withdraw it at any time without changing the lawfulness of processing before withdrawal. Rights are subject to applicable exceptions and proportionate identity verification.

Use Cookie preferences in the footer to reject optional analytics or change your choice. Email privacy@qwibik.com for other requests, identifying the website or interaction involved. Do not send identity documents unless we request a proportionate verification method. We do not use this website to make decisions about you based solely on automated processing with legal or similarly significant effects.

8. Security and children

This implementation limits third-party scripts, gates optional analytics, provides browser security headers and avoids a public enquiry submission endpoint. These are technical measures, not a guarantee of absolute security. Email is not a suitable channel for passwords or highly sensitive information.

The corporate website is aimed at organisations and professional enquiries, not children. If you believe a child has provided personal information through correspondence, contact privacy@qwibik.com so the circumstances can be reviewed.

9. Complaints and applicable frameworks

Please contact privacy@qwibik.com if you have concerns. You may also complain to the Nigeria Data Protection Commission through its official website, ndpc.gov.ng. Where another data protection framework applies to your interaction, you may have rights to contact the relevant supervisory authority.

This draft takes account of Nigeria’s Data Protection Act 2023 and the General Application and Implementation Directive (GAID) 2025. Other frameworks must be assessed against Qwibik’s actual establishments, activities and audiences; this website does not assert universal legal compliance.

10. Changes to this notice

The last-updated date identifies the current draft. Material changes to technologies or processing require a notice review. A change to optional tracking purposes will require a new consent version and renewed choice where appropriate.